Replacement Warranty

We hope that you’re pleased with your purchase from UPS Technology, however we do understand that occasionally, you may need to return goods to us because they are faulty or damaged on arrival.  You will need to get a Returns Material Authorisation [RMA] number so both you and us can track the progress of your return. See below information and link to process the RMA form, please select UPS Brand purchased for replacement.

We endeavor to have the replacement arranged after 2 business day but please read the Warranty Services Policy link below to check your circumstance under which we authorise your return.

For all other warranty and technical support assistance, please contact the CyberPower Service Centre on 1800 713 156

For replacement warranty please contact the APC Tech Support, they will help you with the RMA form and technical support assistance on +61 2 9125 8951 and 1800 652 725